文件层级声明:本数据导出条款(MC-LEGAL-10)为合同文件体系的组成部分,并受以下优先级规则约束:如本文件与其他文件存在不一致之处——《隐私政策》(MC-LEGAL-02)/《数据处理协议》(MC-LEGAL-12)管辖隐私及数据主体权利事项;《企业主服务协议》(MC-LEGAL-11)管辖企业退出过渡事项;《API使用条款》(MC-LEGAL-13)管辖 API 撤销/导出窗口事项;《矿业数据授权协议》(MC-LEGAL-14)/《用户服务条款》(MC-LEGAL-01)管辖授权数据及报告使用限制事项。
Document Hierarchy: These Data Export Terms (MC-LEGAL-10) form part of the wider contract suite, subject to the following precedence rules where there is any inconsistency: the Privacy Policy (MC-LEGAL-02) / Data Processing Agreement (MC-LEGAL-12) govern privacy and data-subject rights; the Enterprise Master Service Agreement (MC-LEGAL-11) governs enterprise offboarding; the API Terms of Use (MC-LEGAL-13) govern API revocation/export windows; and the Mining Data Licence Agreement (MC-LEGAL-14) / Terms of Service (MC-LEGAL-01) govern licensed data and report-use restrictions.
第一条Article 1
数据导出权利Right to Data Export
根据澳大利亚《1988年隐私法》及澳大利亚隐私原则(APP 12),您有权申请访问和导出 MiningClawd 持有的与您相关的个人数据。
Under the Australian Privacy Act 1988 and Australian Privacy Principle 12, you have the right to request access to and export of your personal data held by MiningClawd.
数据导出功能入口:User Portal → 隐私设置 → 导出我的数据
Data export entry: User Portal → Privacy Settings → Export My Data
第二条Article 2
可导出的数据范围Scope of Exportable Data
| 数据类别Category | 包含内容Contents | 导出格式Format |
|---|---|---|
账号基础信息 Account information | 姓名、邮箱、手机号、注册时间、账号设置 Name, email, phone, registration date, account settings | JSON |
订阅与账单记录 Subscription & billing | 历史订阅记录、账单明细(不含完整卡号) Subscription history, billing details (no full card number) | CSV + PDF |
Agent 对话记录 Agent conversations | 过去90天内的对话摘要(不含系统提示词) Conversation summaries for past 90 days (system prompts excluded) | JSON |
操作日志 Activity logs | 主要功能操作记录(报告下载、设置修改等) Key feature activity (report downloads, setting changes etc.) | CSV |
自定义内容 Custom content | 用户创建的 Agent Persona 配置 User-created Agent Persona configurations | JSON |
不包括在导出范围内Not Included in Export
平台情报报告内容(受版权保护)、其他用户的数据、平台算法和模型参数、因法律保留要求不能删除的数据副本。
Platform intelligence report content (copyright protected), other users' data, platform algorithms and model parameters, data copies legally required to be retained.
第三条Article 3
导出申请流程Export Request Process
- 第1步:在 User Portal 提交导出申请,选择数据范围Step 1: Submit export request in User Portal, select data scope
- 第2步:系统发送确认邮件至注册邮箱,需在24小时内点击确认Step 2: Confirmation email sent to registered address; click to confirm within 24 hours
- 第3步:系统在3个工作日内生成导出文件包(数据量大时可能延长至7个工作日)Step 3: System generates export package within 3 business days (up to 7 business days for large data volumes)
- 第4步:收到下载通知邮件,点击链接下载加密压缩包Step 4: Receive download notification email; click link to download encrypted archive
- 第5步:使用首次导出时设置的解压密码解压文件Step 5: Extract using the decryption password set during your first export
每个账号每30天最多申请2次数据导出,防止系统资源滥用。
Each account may submit a maximum of 2 data export requests per 30-day period to prevent system resource abuse.
第四条Article 4
下载链接有效期Download Link Expiry
下载链接有效期为 48 小时Download Link Valid for 48 Hours
过期后链接自动失效,服务器上的临时文件将被删除。如需重新导出,请重新提交申请。请勿通过即时通讯工具转发下载链接给他人,链接包含您的个人数据。
After expiry, the link becomes invalid and temporary server files are deleted. To re-export, please submit a new request. Do not forward download links via messaging apps — links contain your personal data.
第五条Article 5
导出数据使用限制Exported Data Use Restrictions
- 仅限个人存档、转移至其他服务或行使隐私权利使用For personal archiving, migration to other services or exercising privacy rights only
- 不得将导出数据中的平台内容(矿业数据库内容、报告片段)用于商业目的Platform content in exports (mining database content, report excerpts) must not be used commercially
- 导出数据的本地安全存储由您负责;如发生泄露,MiningClawd 不承担责任You are responsible for the local security of exported data; MiningClawd is not liable for any breach thereof
第六条Article 6
账号注销后的数据保留Data Retention Following Account Closure
| 时间节点Timeline | 操作Action |
|---|---|
注销申请提交后即时 Immediately after closure request | 账号登录功能停用,数据进入保留期 Account login disabled, data enters retention period |
30天内 Within 30 days | 您可撤回注销申请,恢复账号 You may withdraw closure request and reinstate account |
第30天 Day 30 | 账号数据开始按类别删除 Account data begins deletion by category |
保留7年 Retained for 7 years | 支付/账单记录(澳大利亚税务法要求) Payment/billing records (Australian tax law requirement) |
永久保留 Retained permanently | 匿名化统计数据(已去除个人标识) Anonymised statistical data (personal identifiers removed) |
如需在注销前导出数据,请在提交注销申请前完成导出操作。
If you wish to export data before closing your account, please complete the export process before submitting your closure request.